Based on the “Three Promises,” our business policy, we classified our value chain-related initiatives into six categories, taking into account social issues and conditions. We decided our material issues from the standpoint of customers, placing importance on our initiatives as an organization responsible for safe and secure social infrastructures, which is the most important thing for a retailer.
Starting in fiscal 2021, our core group companies have also identified material issues and set targets (KPIs). The entire Lawson Group will work together to solve social and environmental issues.

* We have been revising and discontinuing our major initiatives and services by removing those that have already been completed and adding new ones.

Business Policy	Applicable SDGs	Material Issues (Materiality)	Major Initiatives and Services*
		Providing Safety/Security-oriented, Overwhelmingly High Value-Added Products and Services that are Friendly to Society and the Environment	Providing high value-added private brand products Deployment of Machikado Chubo in-store kitchens Planning and developing locally produced products for local consumption, and spontaneously utilizing domestic ingredients Developing and selling products under consideration of society and the environment Deployment of LAWSON Farm agricultural products Development of products and services in line with customer opinions Developing and operating a supply chain with consideration for society (human rights, etc.) and the environment Conducting fair trade with suppliers
		Supporting Health Promotion for All People Through Products and Stores	Development of products with consideration for health-based on the 10 themes Promoting production and sales of reliable products Creation of a pharmaceutical product sales system Expansion of NATURAL LAWSON and HealthCare LAWSON Promotion of health promotion partnerships with local governments Supporting and subsidizing health initiatives for owners and crew Promotion of health and productivity management (mental healthcare, exercise promotion, etc.)
		Providing Comfortable Work Environments Leading to Job Satisfaction	Creating a comfortable work environment for use by all kinds of people Training and retention of store crews Continuation of FC owner support system Promoting the Management Owner system for multiple-store management Enhancing communication with franchise stores Creating a workplace environment where all kinds of human capital can work proactively Promotion of job satisfaction reforms using DX, etc. Development and expanded use of leave for maternity, childcare, nursing, long-term care, etc.
		Supporting Women and Seniors as well as Children’s Growth	Maintaining Scholarship program for children from single-parent families Promoting fund-raising programs for children’s futures (school afforestation activities, etc.) Creation of an environment to support children’s learning Donation of products to facilities that require food and other support Deployment of “Care-focused LAWSON for Senior Citizens” program (support for long-term care), regional revitalization events Promoting Safety Station (SS) activities (community watch service for women, children, and seniors)
		Coexisting Synergistically with Communities by Serving as Part of the Social Infrastructure	Expansion of mobile sales and delivery services Revitalizing local communities via initiatives carried out in accordance with characteristics of each region Promotion of Lawson Bank ATM services Government certificate issuance services Executing comprehensive regional agreements with the local governments, promotion of partnerships Collaboration with national and local governments to support stricken areas in the event of disaster
		Sustainable Environmental Conservation Activities Toward the Realization of a Carbon-Free Society	CO2 reduction: Promoting energy efficient stores and offices CO2 reduction: Utilizing and spreading renewable energy CO2 reduction: Efficiency enhancement of distribution and changeover to environment-friendly trucks Reduction of food loss: Promotion of reduce, reuse, and recycle Reduction of plastic waste: Reduction in amount of plastic used for containers, packaging, and sales promotion materials, etc. Reduction of use of natural materials such as copy paper, etc. Sustainable use of resources with consideration for biodiversity