We(*1) believe that fulfilling our corporate social responsibilities while responding to the requests of Lawson Group(*2) stakeholders will lead to the enhanced corporate value of Lawson Group. With a solid understanding of the Charter's contents, we pledge to always act sincerely and considerately with a high sense of corporate ethics while adhering to all laws.(*3)

*1 "We" refers to all directors, officers, regular employees, temporary employees and dispatched employees of the Lawson Group (hereafter, regular employees, temporary employees and dispatched employees are collectively referred to as "employees") .
*2 "Lawson Group" refers to Lawson, Inc. and companies within the scope of consolidation.
*3 ""Laws" include not only the laws and regulations of Japan, but also the laws and regulations of the countries and regions where Lawson Group companies are located, and we respect the cultures and customs of these countries and regions.

• 1. We shall act with consideration towards all customers and are happy to provide them with the greatest satisfaction. Through correctly gauging customer needs and providing appropriate information and socially useful products and services based on giving full consideration to ensuring product safety and protection of personal information, and promptly responding to customer inquiries with sincerity, we aim to earn the trust and empathy of our customers.
• 2. We shall support Lawson franchise stores, which represent our largest partner. To ensure that we secure empathy for our Group Philosophy of "Creating Happiness and Harmony in Our Communities" from Lawson affiliated stores, we will continue to provide support and aim to build and maintain permanent relations of trust while complying with anti-monopoly laws and upholding contracts and promises.
• 3. We shall conduct fair and transparent business transactions with every business partner and will uphold all laws and contracts. In our relations with all clients (*4), we will uphold related legislation such as the antitrust law, in principle not offer or receive gifts or entertainment and strive to build trust relationships through conducting fair and transparent transactions with sincerity.

  *4 "Clients" include enterprises that conduct direct transactions with Lawson Group, and any other businesses that have close business links with Lawson Group irrespective of direct transactions.

• 4. We shall respect human rights and take non-discriminatory actions with respect to all employees. In addition to respecting the diversity, character and individuality of employees and not tolerating child labor or forced labor, we will uphold labor-related legislation, cooperate upon understanding our mutual roles and build workplace environments that are easy to work in and where employees do not need to overwork, can fully utilize their vacations and rest days and not suffer from sexual or power harassment. We shall endeavor to understand each other's roles and cooperate with each other to promote wellness and a good work-life balance among employees.
• 5. We shall disclose necessary information to all shareholders and investors so that they can better understand the Lawson Group. In addition to disclosing corporate information as prescribed by legislation, etc., we will communicate the information required to understand Lawson Group accurately, in an easy to understand manner, positively and in timely fashion.
• 6. We shall take an active approach to environmental protection and proactively carry out social contribution activities as a member of the local community.
  • 1) Environmental conservation
    In addition to upholding legislation concerning environmental conservation, we will actively engaged in activities for preventing global warning and otherwise protecting the environment.
  • 2) Social contribution activities
    We will actively conduct social contribution activities as members of the local community.
• 7. We shall maintain no ties with organized crime groups and will maintain healthy and proper relations with elected officials and public employees, etc.(*5)
  • 1) Disassociating from antisocial forces
    We will disassociate from antisocial forces such as organized crime groups and corporate racketeers and eliminate such forces entirely from the business activities of Lawson Group, and thereby maintain a sound corporate climate.
  • 2) Relations with politics and administration
    In our relations with politicians and public servants, etc., we will not offer favors or conduct any other activities aimed at receiving preferential treatment, and we will build and maintain open and transparent relationships.

    *5 "Public employees, etc." includes deemed public officials.

• 8.We shall adhere to internal regulations and various rules while undertaking our daily work to ensure that we do not lose any valuable assets of the Lawson Group.
  • 1) Prohibition of insider trading
    We will not conduct trading in shares and so on based on utilizing undisclosed information of Lawson Group and other companies acquired in the course of work.
    In addition, we do not transmit such information to any third party, nor do we make any recommendation to buy or sell such information.
  • 2) Management of information assets
    We will appropriately obtain, store, manage, and dispose of the company's information assets (*6) and strive to prevent leakages and eliminate improper use, etc.
  • 3) Protection of intellectual property rights
    We shall protect the various intellectual property rights of the Lawson Group in order to maintain and enhance the brand value of the Lawson Group. In addition, we shall comply with intellectual property laws and shall not infringe or improperly use the intellectual property rights of third parties.
  • 4) Prohibition of private use of company property
    We will not privately use company equipment or PCs and mobile phones, etc. that are leased by the company.

    *6 "Information assets" refer to information handled in the course of executing work and includes customers' personal information, employees' information, clients' information, trade secrets, know-how and so on.

Directors and employees of the Lawson Group who become aware of infringements or suspected infringements of this this Charter, the Anti-Monopoly Act, the Subcontract Act, the Act against Unjustifiable Premiums and Misleading Representations, the Intellectual Property Act, the Labor Act or other laws and regulations, or internal rules, shall report and discuss such information according to the rules prescribed in each company. Reports can also be made through the Consultation and Report Window.

Established on March 1, 2008

Revised on March 1, 2011

Revised on March 1, 2014

Revised on January 1, 2021