We have established a disaster response manual that describes our perspective on disaster response and basic actions for employees and organization in the event of a disaster. Putting human life first, this manual describes initial response rules and procedures for all employees and organizations for each disaster category.
The Lawson Gorup holds disaster prevention drills three times a year to ensure preparedness in the event of large-scale disasters. Based on the principle of putting human life first, disaster drills emphasize drills to confirm human safety. In addition to monitoring the safety confirmation system introduced to ensure preparedness for major earthquakes, we have implemented multiple measures to make it possible to quickly confirm safety, including disaster communication hotlines and email and telephone channels.
We have also adopted incident maps for use as a search tool to check for safe evacuation locations. We distribute maps showing the nearest evacuation locations to stores. This allows franchise owners and crews to perform rapid evacuations in the event of an emergency.
Disaster drills are not the only way we prioritize human life. We encourage a keen awareness of this top priority in all stores and employees by sharing pamphlets, videos, and other materials with messages from franchise owners who have experienced earthquakes.

We have concluded agreements with local governments to provide supplies and to support people unable to return home in the event of a disaster, thereby building a framework to enable mutual cooperation with affected communities.
In addition, effective July 1, 2017, we were named by the Prime Minister a designated public corporation under Article 2, Paragraph 5 of the Basic Act on Disaster Management. To support disaster-affected areas in cooperation with central and local governments, we formulate disaster prevention plans and conduct disaster drills in normal times while storing supplies and materials and preparing for disasters in other ways. In these and other ways, we strive to fulfill our role as a designated public corporation.
Additionally, we carry out business continuity management (BCM) on an ongoing basis to ensure preparedness for certain cases—for example, in the event that our management resources cease to function or large numbers of employees are unable to work due to a large-scale disaster. Through proactive steps, including formulating business continuity plans, we became the first convenience store to earn resilience certification.

A rotating stock system refers to a system for purchasing everyday foods in somewhat larger quantities and consuming them by order of best-by dates, while replacing those consumed with new stock to maintain a certain quantity of food on hand for each day.

Japan has been experiencing frequent earthquakes, torrential downpours, and other large-scale natural disasters in recent years.
Rotating stock systems are attracting attention as a way to keep supplies on hand to maintain close to normal nutrition levels even in the event of an emergency.

Since January 2025, Lawson has partnered with convenience stores who are members of the Japan Franchise Association (JFA) to promote awareness of rotating stock systems to ensure preparedness for large-scale disasters like a Nankai Trough earthquake or an earthquake centered under Tokyo.