Based on our Group Philosophy “Creating Happiness and Harmony in Our Communities,” we promote customeroriented business activities aiming to become “Hub of refreshment in every community”. Believing that striving to realize the “Three Promises” eventually promotes the “Sustainable Development Goals (SDGs),” we aggressively address our challenges.
●SDGs Committee Organization (as of March 1, 2023)
In order to realize a sustainable society through its business activities, Lawson established the necessary framework and PDCA cycle to solve social issues, including the establishment of the SDGs Committee in March 2019. On March 1, 2021, we established the position of Chief Sustainability Officer (CSO), which has been assumed by the president, CEO, and representative director, further strengthening our efforts.
In response to various issues, the SDGs Committee has set material Issues in line with the Three Promises, our business policy, and regularly shares updates on the progress of the Group’s efforts as a whole, while each department promotes independent initiatives in its business activities. The SDGs Committee is playing a central role in taking steps to ensure that we fulfill our social responsibilities by resolving social issues and promoting the challenge of enhancing corporate value and achieving sustainable growth.
Among sustainability-related policies, strategies, and measures, especially important issues are submitted to the Board of Directors or Executive Committee Meeting after they are approved by the SDGs Committee and are executed after the official approval.
We have also established working groups under the SDGs Committee to strengthen our efforts in the areas of CO2 reduction, food loss reduction, plastic reduction, supply chain expansion, and information disclosure, which we consider to be issues requiring a particularly speedy response among Lawson's materials issues.
In our business policy, the “Three Promises,” we promise to provide “Superior taste,” “Human kindness,” and “Environmental (Machi) friendliness” with our customers as the starting point. By doing so, our goal is to become the Hub of refreshment in every community by offering the three “Whew!” Surprises.
●Identifying Material Issues
STEP1 | In order to find issues with heavy impacts on the environment, society and economy, and then identify Lawson’s own “material issues,” we categorized our business activities into value chain phases such as raw materials procurement, manufacturing, distribution, etc., and confirmed what initiative was helpful toward achieving each target or goal of the SDGs by clarifying social issues in every phase. |
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STEP2 | From the social issues spotted in the feedback or questionnaire results from stakeholders such as customers, franchise stores, shareholders, and institutional investors, we selected the issues with heavy impacts on the society. |
STEP3 | Cross-checking the social issues identified through stakeholder feedback with those impacting heavily on Lawson, we prioritized those necessary for us to become “Hub of refreshment in every community” |
STEP4 | We linked Lawson’s initiatives for the specified social issues to the “Three Promises,” and decided our material issues. |
●Matrix -Impacts of Identified Social Issues Plotted on Graph-
At the Lawson Group, we conduct social and environmental education and training for headquarters employees, franchise owners, store managers, and store crew members.
Beginning with training at headquarters for new recruits, training encompasses all Lawson employees and includes annual training via e-learning.
For franchise owners, store managers, and store crew members, training is provided when new stores open as part of our Basic Management Course (BMC). Moreover, we take steps to regularly share information through in-house magazines and reports.
●Social and Environmental Education
Target | Method | Frequency | Description |
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Franchise owners, store managers, store crew members | Pre-store opening and other training, in-house magazines, etc. | Once a month or more | Sharing information relevant to stores about social and environmental initiatives |
Headquarters employees | Training for new hires, e-learning, in-house magazines | Once a year or more | Sharing information relevant to the Lawson Group’s activities about social and environmental initiatives and promoting environmental legal compliance |
Affiliated companies | Lectures, e-learning, self-directed learning, etc. | Once a year or more | Sharing information relevant to the Lawson Group’s activities about social and environmental initiatives and promoting environmental legal compliance |